Udrive UAE
English
English
Arabic
Welcome
Login
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
800 837483
Solution home
KB Folder
Fines and Disputes
1
Fines and Disputes
Penalties and Dispute
1
Penalties and Disputes
Trigger Payment
1
Trigger Payment
KM Allowance
1
KM Allowance
Unused Reservation & Trip Extension
1
Unused Reservation & Trip Extension
SLA
1
SLA
PPM Cars Price CAP
1
Price cap of PPM cars
Salik & Darb (Admin Fees and Timing)
1
Salik & Darb (Admin Fees and Timing)
Card Verification Fee
1
Card Verification Fee - AED 5 Test Charge
Deactivate/Delete Account
1
Deactivate/Delete Account
Updating Account Information
1
Updating Account Information
Trips Types/Rentals & Prices Master sheet
1
Trips Types/Rentals & Prices Master sheet
Promo Codes & Corporate Discounts
1
Promo Codes & Corporate Discounts
Trip Start Fee & When the invoice issued
1
Trip Start Fee & When the invoice issued
Documents for Registration
2
Documents for Registration
Rejection Guidelines & Fraud Detection
How to reserve a car
1
How to Reserve a car
Wrong Location on App
1
Wrong Location on App
Additional Charges
1
Additional Charges
How to Log In
1
How to Log In
Impound Regulations
1
Impound Regulations
Soft Ban / Remove Ban
1
Soft Ban / Remove Ban
Trip Ending
1
Trip Ending & Designated Areas
Credit & Refund Process
1
Credit & Refund Process
Payment Failure
1
Payment Failure
How to Start/End a Trip
1
How to Start/End a Trip
Cancel Reservation
1
Cancel Reservation
Car Reference
1
Car Reference
Repair Cost Matrix (AED)
1
Repair Cost Matrix (AED)