KB Folder : Udrive UAE

KB Folder

Fines and Disputes 1

Fines and Disputes

Penalties and Dispute 2

Trigger Payment 1

Trigger Payment

KM Allowance

Unused Reservation & Trip Extension 1

Unused Reservation & Trip Extension

SLA 1

SLA

PPM Cars Price CAP 1

Price cap of PPM cars

Salik & Darb (Admin Fees and Timing) 1

Salik & Darb (Admin Fees and Timing)

Card Verification Fee 1

Card Verification Fee - AED 5 Test Charge

Deactivate/Delete Account 1

Deactivate/Delete Account

Updating Account Information 1

Updating Account Information

Trips Types/Rentals & Prices Master sheet 1

Trips Types/Rentals & Prices Master sheet

Promo Codes & Corporate Discounts 1

Promo Codes & Corporate Discounts

Documents for Registration 2

How to reserve a car 1

How to Reserve a car

Wrong Location on App 1

Wrong Location on App

Additional Charges 1

Additional Charges

How to Log In 1

How to Log In

Impound Regulations 1

Impound Regulations

Soft Ban / Remove Ban 1

Soft Ban / Remove Ban

Credit & Refund Process 1

Credit & Refund Process

Where to use U-Drive 1

Where to use U-Drive

Car Hold 1

Car Hold

Lost and Found 1

Lost and Found

Reimbursement (fuel/taxi/car wash) 1

Reimbursement (Fuel/Taxi/Car Wash)

Cleaning Process 1

Cleaning Process

Accident Policy & Needed Documents 1

Accidents Policy & Needed Documents

Smart Parking 1

Smart Parking

Car Lock/Unlock 1

Car Lock/Unlock

Floating Reservation 1

Floating Reservation

RSA & Situations Covered 1

Roadside Assistance (RSA) & Situations Covered

TS Payment Failure 1

TS Payment Failure

How to Start/End a Trip 1

How to Start/End a Trip

Cancel Reservation 1

Cancel Reservation

Car Reference 1

Car Reference

Repair Cost Matrix (AED) 1

Repair Cost Matrix (AED)

Car Troubleshooting 1

Car Troubleshooting

App Report Damages 1

App Report Damages

Cases Needed IDA Form but No Team sent 1

Cases Needed IDA Form but No Team sent

Parking // Where to end the trip 2

U-Drive Forms 1

U-Drive Forms Links

How to calculate credit 1

How to calculate credit