Udrive UAE

Fines and Disputes 1

• Fines and Disputes

Penalties and Dispute 1

• Penalties and Disputes

Trigger Payment 1

• Trigger Payment

KM Allowance 1

• KM Allowance

Unused Reservation & Trip Extension 1

• Unused Reservation & Trip Extension

SLA 1

• SLA

PPM Cars Price CAP 1

• Price cap of PPM cars

Salik & Darb (Admin Fees and Timing) 1

• Salik & Darb (Admin Fees and Timing)

Card Verification Fee 1

• Card Verification Fee - AED 5 Test Charge

Deactivate/Delete Account 1

• Deactivate/Delete Account

Updating Account Information 1

• Updating Account Information

Trips Types/Rentals & Prices Master sheet 1

• Trips Types/Rentals & Prices Master sheet

Promo Codes & Corporate Discounts 1

• Promo Codes & Corporate Discounts

Trip Start Fee & When the invoice issued 1

• Trip Start Fee & When the invoice issued

Documents for Registration 2

• Documents for Registration
• Rejection Guidelines & Fraud Detection

How to reserve a car 1

• How to Reserve a car

Wrong Location on App 1

• Wrong Location on App

Additional Charges 1

• Additional Charges

How to Log In 1

• How to Log In

Impound Regulations 1

• Impound Regulations

Soft Ban / Remove Ban 1

• Soft Ban / Remove Ban

Trip Ending 1

• Trip Ending & Designated Areas

Credit & Refund Process 1

• Credit & Refund Process

Payment Failure 1

• Payment Failure

How to Start/End a Trip 1

• How to Start/End a Trip

Cancel Reservation 1

• Cancel Reservation

Car Reference 1

• Car Reference

Repair Cost Matrix (AED) 1

• Repair Cost Matrix (AED)